Frequently Asked Questions
Giftme is 100 % digital. Your gift card arrives instantly, no plastic, no paper, no waiting.
Yes. Recipients can swap their Giftme Smart Card for a wide range of international e-gift cards right inside the app.
The card works without the app, but saving it in Giftme keeps it safe, lets you track your balance, and unlocks extra perks, so we highly recommend it.
Email delivery via our self-serve or corporate portals is free. SMS or WhatsApp delivery costs a flat J$25 + GCT per card.
Once you fund each employee's card, you can set a monthly limit that can be automatically topped up with roll over being an option. Team members simply scan their QR code at the cashier and the spend is deducted from their balance.
Open the card, show the QR code to the cashier, and they'll scan it & done!
Yes. Through the admin portal you can implement spend controls' one for lunch (restaurants, quick-service outlets, supermarkets) and another for gas (service stations). Transactions attempted outside the approved categories are automatically declined, keeping allowances on-budget.
Select Giftme partners provide instant cashback (typically 2-10%) on qualified transactions. Cashback is credited back to the employee's Giftme account instantly, and they can track it in the Giftme app under Rewards.
Real-time dashboards show individual and aggregate spend, remaining balances, and category breakdowns. You can export CSV/Excel reports, download receipts that correspond with the spend for easy reconciliation and set automatic receipt reminders eliminating petty-cash headaches.
Funding the cards is free; you pay only the loaded value and balances never expire. The only fee is a small J$25 + GCT charge if you choose SMS or WhatsApp delivery instead of email but most businesses opt for email distribution at no cost.
Upload your employee list once, set a gift value, and a digital gift card lands in each inbox on the birthday no manual reminders.
Absolutely. Set your value, create your custom artwork and attach a personalized note to every gift.
They receive a Giftme Smart Card, accepted at 350+ merchants islandwide or swap it instantly for another local or international e-card.
Each automatic delivery incurs a J$250 + GCT fee, applied only when the card is successfully sent.
Remove them anytime; funds stay in your corporate account until delivery, so no gift, no charge.
You define the eligibility rules and supply Giftme with the recipient list (name, email, or phone). Giftme sends the eGift card instantly via SMS, email, to qualified recipients - turning your offline trigger into a real-time reward.
Absolutely, pick any combination of merchants, merchant categories (supermarket, gas, dining, etc.) or reward types side-by-side within the same campaign, all managed from a single dashboard.
You set the expiry window (days, weeks, or months). Any unredeemed balance automatically goes back to your corporate wallet, so you never lose unused budget.
Just 5 % + GCT on the face value of every card you purchase, no setup fees, no recurring platform charges. If a card expires, the funds return to your corporate account, and you're only billed on the value actually delivered.
Delivery is instant once the recipient details hit Giftme. They can spend the card at 350+ participating merchants island-wide or, redeem for mobile top up, bill payment, Amazon Gift cards etc.
